Role: Lead UX/UI

Core Team: UX Director, Visual Designer

Goals: Build on learnings from other product description pages to templatize and ease implementation

Template designed for product detail page content. Implemented globally for all product pages.

Global Navigation

Role: Lead UX/UI

Core Team: UX Director, Art Director

Key Performance Indicator: Increase page navigation to product description pages and other promotional pages

I introduced a modular subnav, along with a living library of assets, designed to allow regions to customize content while retaining an elegant visual design. 

HTC Support

Role: Lead UX/UI

Core Team: UX Director, Art Director

Key Performance Indicator: Increase page navigation to product description pages and other promotional pages

Overhaul of HTC Support. Research and analytics clearly showed users don't come to HTC Support to browse; they have specific questions that require specific answers. UX was based around search functionality to get users to their device-specific solutions quickly.